메뉴 건너뛰기

XEDITION

등업게시판

Scammers could have a direct route to devising targeted scams for millions of Qantas customers in coming months as the airline reveals exactly what personal data was exposed in a major cyber attack.

Australia's largest airline on Wednesday disclosed details of the 5.7 million customer records impacted when a third-party system used by an offshore call centre was hacked.

Of those, the names, email addresses and frequent flyer details of four million customers were exposed.

The remaining 1.7 million customers had more data taken, including their names, email addresses, dates of birth, phone numbers, personal or business addresses, gender and meal preferences.

In total, about 10,000 meal preferences were accessed.

A cybersecurity expert warned compromising such personal information was a "good starting point" for scammers to target individuals.

"I see this as stage one of the continuous Qantas situation," RMIT University's Matthew Warren told AAP.

Scam attempts would likely start with people impersonating Qantas staff in the weeks and months to come as criminals tried to gain financial or spammy passport details, he said

But the attempts could become more targeted from there, including business invoice scams, especially if the information was distributed widely on the dark web.

Qantas maintains there is no evidence so far any stolen personal data has been released.

Professor Warren said it was only a matter of time before the hackers published the data but they would likely try to hold Qantas to ransom first.

"If the data is then sold on the dark net, you're then going to get other groups spending a lot more time trawling through the data and trying to identify possible ways to undertake scams," he said.

Qantas has begun individually notifying almost six million customers which of their specific personal details have been exposed in the attack.

The airline previously said a possible cybercriminal had contacted it about the hack, but would not confirm whether a ransom demand had been received.

Australian Federal Police investigators are also probing the breach.

Sydney-based customer Nick Allison received an email on Wednesday morning notifying him that his name, frequent flyer number and tier were exposed in the cyber raid.

Mr Allison, who was also embroiled in the 2022 Optus and 2023 Dymocks hacks, is worried about a rise in phishing attempts as a result of his data being exposed.

"Is it going to be every single email that I get sent for the rest of my life from Qantas? Is that a scam? Is that real?" he said.

"How am I going to know? They've got all that data."

Mr Allison said he had lost some trust in Qantas in the wake of the hack.

"It makes me very hesitant to give Qantas more information in the future. Is it going to get lost?" he said.

As the scam risk grows, customers are being urged to remain alert to emails, text messages or phone calls if the sender purports to be from Qantas.

"Regularly review your compromised accounts and other linked accounts for unusual activity," cybersecurity technology firm McAfee's Tyler McGee said.

The identity of the group responsible for the attack remains a mystery, although multiple experts believe it is the work of Scattered Spider, a cabal of young cybercriminals living in the US and the UK.

Qantas said it had set up extra cybersecurity measures to protect customer data.

번호 제목 글쓴이 날짜 조회 수
공지 esky에 오신걸 환영합니다. 관리자 2024.12.09 33
2879 Answers About French To English KalaWherry79693 2025.07.11 0
2878 How Do You Say Dearest Aunt And Uncle In German? FYWRoslyn4194408 2025.07.11 0
2877 Answers About Germany In WW2 FayeLup43703687 2025.07.11 0
2876 Answers About Companies Sylvia33678342510 2025.07.11 0
2875 Blogs Interior Cars And Truck Cleansing Every Little Thing You Need To Know ShaunaSchneider2 2025.07.11 2
2874 Answers About Companies RochellTalbott1673 2025.07.11 0
2873 Scam By Shandong Zhangqiu Blower Co Ltd? AgustinLeroy37939880 2025.07.11 0
2872 Answers About Web Downloads RossCathcart62252 2025.07.11 0
2871 Answers About Google RefugiaWise533333 2025.07.11 0
2870 Former Japanese Minister Sanae Takaichi To Seek Party Leadership,... LakeshaEtienne58 2025.07.11 0
2869 188BET – Thiên Đường Cá Cược Trực Tuyến AthenaVanOtterloo46 2025.07.11 0
2868 US STOCKS-Wall St Advances As Softer PCE Data Supports Rate-pause... KyleGoldfinch8760 2025.07.11 0
2867 Answers About Cheat Codes RaquelLse752940 2025.07.11 0
2866 Middle-class Kids As Young As Nine 'brainwashed' By Far-right Memes JeffereyE509055342 2025.07.11 0
2865 US STOCKS-Wall Street Rallies After Jobs Data; Debt Default Averted AlfonzoMargaret93487 2025.07.11 0
2864 How To Protect Your Pc Method MildredDevries93199 2025.07.11 3
2863 Answers About Translations AnnaHutchison85 2025.07.11 0
2862 Answers About Maryland JacintoScorfield7 2025.07.11 0
2861 Sacked Project Star Steve Price Confronts 'nemesis' Kyle Sandilands RichelleMertz2779 2025.07.11 0
2860 Barack Obama Makes Brazen Dig At Donald Trump In 4th Of July Message GlennaMcKenzie891 2025.07.11 0
위로