Telstra customers have been targeted by a sophisticated and 'malicious' email scam asking recipients to sign what looks like a legitimate document.
Email security service MailGuard raised the alarm on Tuesday, spammy warning customers to be wary of the cyber scam, which uses Telstra branding in a desperate attempt to trick customers.
'Telstra has once again been brandjacked by cybercriminals. Malicious emails advising recipients that someone from Telstra has sent them a document to review and sign via Docusign are circulating. Don't click on any links,' MailGuard posted on its Facebook page.
'Sophisticated Telstra scam almost had me. They knew all my details and my account number,' a Telstra customer tweeted to warn others of the malicious email scam
The email claims a user from a Telstra Business Centre branch is the sender of the document, with their name used in multiple locations throughout the email.
A Telstra customer took to Twitter on Thursday to warn others after they received the scam email.
'Sophisticated Telstra scam almost had me. They knew all my details and my account number. Was pretty keen on upgrading as well,' the man tweeted.
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The email scam asks customers to sign what looks like a legitimate document (stock image)
MailGuard urged customers to not accept or click on document links from unknown senders, regardless of the organisation they purport to be from.
'All attachments/links should only be accessed when users are certain about the credibility of their owners,' a MailGuard spokesman said.
MailGuard has also warned about a separate cyber scam targeting Netflix customers.
MailGuard raised the alarm about the Telstra scam on social media earlier this week
'Don't be alarmed if you receive a legitimate-looking email claiming your Netflix account is suspended. Rife with grammatical errors, it's a phising email scam designed to steal your confidential data,' it posted on Wednesday.
A Telstra spokesman told Daily Mail Australia customers who have received the email scam should call Telstra on 13 22 00 or report the scam to the ACCC via scamwatch.gov.au.
